Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Coy Preece

Coy Preece

July 7, 2025

1  out of  5
rating by Coy Preece
"If I could give one star to Dean Rubsamen I would his communication and follow up are horrendous"
We responded:
"Thank you for your feedback. We would like the opportunity to address your concerns regarding our insurance services and want to know how we can improve. Please reach out to us directly, we value your input."
Profile photo of Daija A

Daija A

June 6, 2025

5  out of  5
rating by Daija A
"Anna was very kind and insightful, she made setting up a brand new policy a breeze! Definitely recommend! ☺️"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Steve Simmons

Steve Simmons

June 5, 2025

5  out of  5
rating by Steve Simmons
"Anna was very helpful in getting me the policy I needed."
We responded:
"Thank you Steve for your 5-star review! My State Farm team and I are happy to be your good neighbor! Appreciate the opportunity to serve you. "
Profile photo of Jon Saunders

Jon Saunders

June 3, 2025

5  out of  5
rating by Jon Saunders
"Jake was professional and professional."
We responded:
"Thank you Jon for taking the time to share your experience and the vote of confidence. Appreciate your business and the opportunity to serve your families insurance and financial services needs. We have the real 'Jake at State Farm' in our office'"
Profile photo of Austin Dansie

Austin Dansie

May 29, 2025

5  out of  5
rating by Austin Dansie
"Anna was super responsive, knowledgeable and helpful with getting us transferred over from another state. Great office!"
We responded:
"Thank you Austin for taking time to share your experience with Anna, we are grateful to have her on the team and look forward to meeting for your New Customer Onboarding. "
Profile photo of Anthony Wigren

Anthony Wigren

April 22, 2025

5  out of  5
rating by Anthony Wigren
"I believe honesty is the best policy. I looked for other cheaper options for insurance and only found the cheapest to be progressive only saving me 50 bucks a month. Dean and his team have been amazing in answering questions and handling their business with me and my family. Dean even met with me and my wife personally to go over everything with us to make sure we were being taken care of properly. It isn't just a job for him, it's personal. Do yourselves a favor. Before switching to another insurance company, or when looking at quotes in general, look at their ratings and how easy it was for them to file claims and get any kind of service from them. Progressive vs these wonderful people at State Farm? The ratings speak for themselves. I'm happily sticking with an insurance company I know and trust and will pay the 50 dollars extra a month to have the reassurance that I already know RIGHT NOW that I'll be taken care of! You all do your research and remember you get what you pay for. Thank you to Dean and his team for taking such good care of us through all these years. Here's to many more!"
We responded:
"Thank you Anthony for the kind words, hearing we are taking care of our customers is our greatest reward. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Juan Roberto Barba

Juan Roberto Barba

April 11, 2025

5  out of  5
rating by Juan Roberto Barba
"Dean and his team are more than excellent in customer service and bringing opportunities to save and be covered for any situation faced."
We responded:
"Thank you Juan. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Ralph Love

Ralph Love

March 31, 2025

5  out of  5
rating by Ralph Love
"Dean is verrry proactive in our discussions of coverage issues ! If I have a phone call, then he does a great reminded email, confirming our previous discussion. I appreciate that, because then I file that email for any later of my reviews ! Thanks Dean & your office staff, for you ongoing helpful & cheerful customer service actions !!! Ralph"
We responded:
"Appreciate you Ralph for taking the time to share your thoughts and experience with our office. We love protecting our neighbors and being there to help with all of your insurance and financial service needs. If there is anything else I can do to help don't hesitate to reach out. "
Profile photo of Ordena Longton

Ordena Longton

February 28, 2025

5  out of  5
rating by Ordena Longton
"State farm team in west Jordan Dean, Shannon & Tara have SUPERB INCREDIBLY helpful with my claim if you need insurance or looking to change insurance coverage state farm Dean and his team will take care of you"
We responded:
"Thank you Ordena, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of mike mungas

mike mungas

January 13, 2025

5  out of  5
rating by mike mungas
"Dean is a consummate professional who truly understands how to help me ensure I have adequate protection. I absolutely recommend Dean and State Farm to anyone who demands nothing less than the best."
We responded:
"Thank you Mike for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Safe travels, Dean"
Profile photo of Michael Rigtrup Agency

Michael Rigtrup Agency

November 17, 2024

5  out of  5
rating by Michael Rigtrup Agency
"Dean is great. Personable and attentive."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Sandra McDonald

Sandra McDonald

September 13, 2024

5  out of  5
rating by Sandra McDonald
"Amazing, professional and really care! I feel like a family more then a customer and Dean and staff is friendly and honest you can't beat that in any another place! Recommend and if you have issue they are quick to resolve without guilt!"
We responded:
"Thank you Sandra for the kind words and allowing us to serve your families insurance and financial service needs. Look forward to seeing you soon"